About us
We are a company called “NextUp Software BV” based in the Netherlands. You can find more info about us on the website you are visiting right now. If you have any questions you can contact us via support@nextupsoftware.com You can find us in the Dutch Chamber of Commerce via number 64802353.
Why we need your location and physical activity data
The mobile app is built for and used by drivers, who use vehicles like cars, trucks, or bicycles to deliver orders to companies and consumers. Our users are professional drivers who are working on the job when using our mobile app. In almost every situation, the employer provides dedicated mobile Android devices for the drivers to use. This way, the business and private situation of the user is separated. In some cases, some employers ask/require employees to use their own mobile device to make deliveries.
Features where we need your location for
- To calculate the estimated time of arrival to the upcoming stops (Realtime ETA), so the receiver knows when to expect the delivery.
- To register the location of the delivery and provide a proof of delivery (POD) including GPS coordinates.
- To share the current location of a driver with dispatchers in case extra orders are created or for emergency routing.
- To keep drivers safe when they are working alone.
Disclosure of Health & Physical Activity Data
To function efficiently, our app accesses Physical Activity data (also classified as Health Data) from your device.
What we collect
We access your device’s motion sensors to detect whether you are stationary or moving (e.g., walking, driving, or cycling).
Why we collect
We use this data solely to manage the background location services. By detecting when you are stationary, the app can automatically “sleep” the GPS to save your device’s battery life. When motion is detected, the app resumes location tracking to ensure your delivery progress is accurately recorded. This data is used only for app functionality and is not used for health monitoring or fitness profiling.
Why do you need my location to be collected in the background?
Most of our users are not able to keep our app in the foreground during the trip. Most drivers use apps like Google Maps to navigate, while our app runs in the background sending updates about progress. We cannot provide crucial features like Realtime ETA without using the background location and physical activity options.
When exactly do you collect your location
This is really important: We only access or collect your location and motion data if you are actively logged into the app. Once you log out or shift-off, data collection ceases.
If you really don’t want to share your location
Make sure you are not logged into our app. Please contact your employer to discuss the situation. As NextUp, we do not want to track you as a person. We only use this data to make professional features work, which are related to your logistical tasks, not your private life.
Do you share my location outside your platform?
No. We as NextUp will never use your location in a 3rd party software package or partner company, or store your data anywhere outside our European datacenter.
Do you delete my location information?
Theoretically, the data is not ours; it belongs to our Client (your employer). We will always remove irrelevant data at the request of the customer or upon termination of the service agreement.
version: 2026-03-19